Cancellation Policy

Cancellation Policy

The Cancellation Policy below applies to all products and live events sold directly on our website. It cannot be retroactively applied to previous cancellations. Note: Any products or live events sold by a 3rd party partner are subject to their Cancellation Policy.

Eligible Cancellations

Please allow up to 10 business days for your refund to be processed and reflected in your account.

Approved Customer Credits

You are free to use, transfer or gift the credits within one year from the date of original purchase.

Disqualified Cancellation

The full amount will be donated in your honor to one of the charities we support.

Digital Products & Online Events/Programs/Courses

All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.

Transfers

Transfers between events are agreed on a case-by-case basis and may incur an admin fee of USD 100. Please email info@ajitashah.com for review. Requests for transfers need to be submitted 24 hours before the event begins.

Exchanges

All sales are final. Under our terms, you are not permitted to exchange your place with another party. Any questions, please email info@ajitashah.com.

Payment Plans/Deposits

Payment plans are available for certain events by prior arrangement with Ajita Shah. A minimum deposit of 25% or USD 500 (whichever is the greater amount) is required to secure your place. The final balance is due no later than:

  • 3 weeks (21 days) before an online event
  • 5 weeks (35 days) before an in-person event

Failure to clear your balance by the agreed time will result in your deposit being forfeited, and your space being offered to someone else.

In-Person Events

2 & 3 Day Workshops

Cancellation received at least 3 weeks (21 days) prior to the event, a full refund will be issued less a USD 50 administrative fee plus international bank charges (if applicable). No Show or Late Arrival forfeits your ticket. No refund and no customer credit.

Training Experiences

Cancellation received at least 6 weeks (42 days) prior to the Training Experience, a full refund will be issued less a USD 100 administrative fee plus international bank charges.

  • If your spot is filled, a refund will be issued less fees.
  • If your spot is not filled, no refund or credit will be given.

Group Healing Experiences

Cancellation received at least 4 weeks (28 days) prior to the event will be refunded less a USD 100 administrative fee. Cancellation within 4 weeks:

  • If your spot is filled, a credit note will be issued for future use.
  • If your spot is not filled, no refund or credit will be given.

For more details, email us at info@ajitashah.com.